Thank you for shopping at Alamo Stitchin Post! NO REFUNDS on LAYAWAYS 15% Restocking Fee on returned opened items. $35 Service fee on all returned checks. Machines will be held for 30 days after repair is completed. Husqvarna Viking has a 30-day parts repair guarantee. If you find an issue with the part after it has been replaced, please contact us within 30-day of service/repair and we will be glad to assist.